Contact us: +44 203 587 7753

SaaS Customer Service Platform

Our SaaS Customer Service experience helps your business facilitate the most appropriate SaaS Customer Service Platform for your business needs.

Request A Free 1 Hour Consultation Where We Can:

Identify & Better Understand Your Existing Technology Stack

Evaluate Your Workflows

Recommend The Most Appropriate SaaS Customer Service Software For Your Business

Outline A Roadmap For Your Customer Experience Optimisation


Apply our experience delivering Customer Service best practices to configure and personalise the most appropriate platform for your business. Improve your employee’s engagement and optimise service operations to deliver better customer experiences.

Leading brands who trust redk:

salesforce customisation our customers

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“redk’s expertise ensured our existing data was migrated successfully and our key systems were integrated appropriately.”

Anna Witteveen, Head of Product, i-surance

Advanced SaaS Customer Service
Solution Components

With over 200 projects delivered we have plenty of experience recommending and configuring the SaaS customer services solution that best fits your business. We apply best practices and implement customisations that will help you scale up and optimise your customer service operations and make the most of this powerful technology.

Web Widget Multilingual Display

Advanced Feature Access Management

Web Widgets & UI Branding

Chat Widget Advanced Configuration

Activating Multiple Contact Options For End-Users

Prefill Forms With User Contact Information

Leading brands who trust redk:

salesforce customisation our customers

“Working with redk was a team experience. Their support along the project was key and it never felt like working with an external contractor. In fact, we would always use “we” in all our conversations, considering them as part of our team.”

Maribel Linares, Project Manager, Partnership, Loyalty & CX at Baleària


SaaS Customer Service Done Right

Our SaaS Customer Service, services, help you create a completely new experience for your employees and customers. With more than 15 years of implementing best practices and personalising CX technologies, our team can help configure & optimise your chosen software, empowering you to focus on your customers.

Find out more by signing up for a free 1-hour consultation today!

+44 203 587 7753