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Launch a Virtual Contact Centre in just one week
Enable omni-channel support for phone, email, chat, sms, self support and social media, including WhatsApp and Facebook Messenger
Mobilise your customer service team to work-from-home and deliver a high quality service remotely.
Get in touch! Be up and running within days
Your customers need you now!
Mobilise your employees to work from home immediately & give them the tools to keep working
Maintain performance monitoring capabilities
Scale operations based on fluctuating demand
Hire the platforms (Software as a service) only for the time you need them
Have a working MVP within a week and add more functionality after go live
Implement remotely without having to have face-to-face meetings
As organisations are looking at ways to maintain business operations and guarantee continuity, we are implementing virtual contact centres to unify communication platforms and deliver an omni-channel experience.
A Unified Communications Platform to help you keep costs down
Centralise your telephony across the whole organisation, not only for customer service.
Have everyone working from a unified virtual platform to be more efficient and keep costs down.
“ There is no time to loose, your customer service team can continue with everyone working from home ”
... whilst delivering an omni-channel experience and without loosing your ability to monitor performance and guarantee quality.
Be Omni-Channel, be the company your customers want you to be!
A True Omni-Channel Customer Service Contact Centre to communicate faster and smarter to exceed the speed of customer expectations and transform your customer and employee experience.
Get in touch today to rapidly adapt to today's needs