Contact us: +44 203 587 7753
Customer Service Chat Solutions
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- A Customer Service Chat Integrator, We Help You Make The Most Out Of Online Communications With Your Customers
- Leverage Customer Service Chat Functionality You Didn’t Know About Or How To Utilise, With A Goal To Impact Your Bottom Line
- Improve the User Experience, Helping To Improve Your Teams Performance
Get Started With A Free Audit of Your Existing Implementation. Sign Up Now!
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Request Your Free Customer Service Chat Audit
With Our 15 Years Of Experience in Customer Experience Technologies, We Can Help You Get The Most Out Of Your Customer Service Chat Solution
“69% Of CRM Implementations Are Considered Unsuccessful, & Up To 90% Do Not Make The Expected Return On Investment”
CIO Magazine – 2019
Our Customer Service Chat Expertise
We start by understanding your business and business processes before touching the technology
We have more than 15 years working in CRM technologies and optimising sales team
We develop under a complex DevOps model, this allows us to deliver projects with quality & speed
We have more than 200 CRM implementations in production
We cover the UK with offices and qualified personnel close to our clients
“Redk has understood from the beginning that what we were considering was not simply to implement a digital solution, but rather that it was a project of strategic transformation for our business”
Mercedes Sanson
Supply and Project Management Director – Insud Pharma
Your Customer Service Chat Consultants with 15 Years of CRM, CX and EX, Experience
Leverage the experience of our CX strategy consultants to build an achievable and robust technology roadmap. We help you to:
- Apply best practices in the use of technology
- Use our experience in the different areas of a CRM project
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- Customer Acquisition – Marketing Automation
- Customer Acquisition – CRM for Sales
- Customer Retention – Service Excellence
- Pure Engineering: Data, Integrations and Security
