Hideki Hashimura
CMO
redk
Elly Tolervy-Suter
Enterprise Account Exec.
ADA
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Roundtable
Preparing Customer Service Teams for AI and Automation
How AI based conversational messaging is revolutionising the customer experience and how your brand can prepare.
- Thursday 8th June 2023 from 14:00-17:30
- Location: YUKI by TABU, 1 Dover Street, London, W1S 4LD
Open AI has made the practical use of Artificial Intelligence evident. Major brands are getting ahead on the race for customer experience and service optimisation by implementing this technology.
What do brands need to know in order to prepare for this trend? What are the technical capabilities you need to develop in house to make the most of it?
Join us for an open conversation with experts, practitioners, and like-minded CX leaders.
14:00 · Doors open and drinks reception
14:30 – 15:00 · Forrester trends report – How are brands embracing new tech to deliver better digital experiences.
15:00 – 16:30 · Roundtable discussion featuring customer service technology, conversational messaging, and A.I. experts and practitioners.
16:30 – onwards · Networking, drinks, and canapés
Forrester report: The state of digital experiences
Why are organisations unable to take advantage of AI?
How can AI-Powered conversational messaging impact the delivery of better digital experiences?
An open conversation with experts
Join the conversation and learn first hand how to prepare your organisation to create the digital capabilities needed to make the most of AI and conversational messaging for customer experience:
Venue - How to get here:
This event will be held at YUKI by TABU, a futuristic and relaxed venue in the heart of Mayfair. It is popular for it’s Japanese and technology inspired decor and food – this is not one to be missed!
Address:
YUKI by TABU,
1 Dover Street,
London,
W1S 4LD
- Green Park Station (200 yd)
TECHNOLOGY PARTNERS
This event has the support of global companies such as:
